What Do We Do?

If your pet has been showing signs of heart difficulties, a referral to our cardiology veterinary service may be required. We specialise in diagnosing and treating heart conditions in pets, helping to improve their quality of life and overall health.

From routine screenings to advanced treatments, our cardiology team are trained to provide care and support to you and your pet. Whether your pet is experiencing symptoms such as coughing, exhaustion, or fainting spells, a visit to see a cardiologist can help pinpoint the issue and come up with an individualised plan to help to treat them.  

Should you feel your pet needs to be referred to a cardiologist, please speak to your regular vet. Alternatively, if your pet has already been referred to Rowe Referrals, please contact us via 01454 521000 should you have any questions.

Just like humans, pets can develop eye conditions and injuries that require expert care. Our ophthalmology service is dedicated to diagnosing and treating eye problems in pets ensuring your pet's vision and overall eye health remain in good health. From cataracts and glaucoma to eyelid and surface problems, our ophthalmologists have the expertise and tools to provide thorough treatment plans tailored to your pet's specific needs.

If you suspect your pet's eyesight may be affected, please speak to your regular vet who may choose to refer your pet for further investigations. Alternatively, if your pet has already been referred to Rowe Referrals, please contact us via 01454 521000 should you have any questions.

Dental hygiene and care for all pets is important. Just like humans need regular visits to the dentist, so do pets. Our team helps to keep your pet's teeth and gums healthy, preventing issues like bad breath, tooth decay, and gum disease. As well as cleaning and extractions, our team are able to perform complex procedures such as root canal treatment, dental crowns and oral surgeries if needed.

Should you feel your pet would benefit from our dentistry services, please speak to your regular vet who may choose to refer your pet for treatment at Rowe Referrals. Alternatively, if your pet has already been referred to Rowe Referrals, please contact us via 01454 521000 should you have any questions.

Pets can benefit from advanced medical imaging techniques such as MRI (Magnetic Resonance Imaging) scans. This non-invasive procedure can provide detailed images of internal organs, bones, and soft tissues to help diagnose problems like tumours, injuries, or neurological disorders in pets.

By using magnetic resonance imaging (MRI), vets can get a closer look at what is going on inside your pet's body without the need for surgery. This means quicker diagnoses and more targeted treatment plans for pets.

Should you feel your pet would benefit from an MRI scan, you would need to speak to your regular vet who would then make a referral to access the MRI service at Rowe Referrals. Alternatively, if your pet has already been referred to Rowe Referrals, please contact us via 01454 521000 should you have any questions.

Ultrasonography is a non-invasive imaging technique that uses high-frequency sound waves to create real-time images of your pet's internal organs and tissues. This technology allows vets to diagnose a wide range of conditions, from bladder stones to tumours, without the need for surgery. Plus, it is safe for pets of all ages and breeds.

Very often ultrasonography can be performed on conscious or under light sedation alone. Biopsies and samples can very often be taken under ultrasound guidance at the time of the examination.

Should you feel your pet would benefit from an ultrasound scan, you would need to speak to your regular vet who would then make a referral to access the ultasonography service at Rowe Referrals. Alternatively, if your pet has already been referred to Rowe Referrals, please contact us via 01454 521000 should you have any questions.

Rowe Referrals is proud to offer behaviour consultations. Behavioural problems are becoming an increasing concern across the animal industry. At Rowe, we understand how important behaviour concerns are, and the impact this has on both the owner and the pet. We are here to offer the time, care and knowledge needed to support both the animal and their owners, to help manage the problems and see results. 

This service is run by Elea Baker BSc (Hons) PgDip CAB NCert (Surgical) RVN, working under supervision of Ali Scott BSc (Hons) PgDip CABC ABTC-CAB CCAB. 

Elea is currently an Associate Member of the 'Association of Pet Behaviour Counsellors' (APBC). As an Associate Member, Elea is working towards gaining the practical experience needed for Full accreditation. 

“Associate members have demonstrated that they have the appropriate level of Knowledge and Understanding for the professional role of Clinical Animal Behaviourist (CAB). They are now gaining the practical experience necessary to be assessed as a CAB and therefore become a Full member of the APBC. The APBC supports its Associate members undertaking behaviour consultations.” (APBC, 2025)

Elea has over 10 years of experience working in veterinary practice, qualifying as a Registered Veterinary Nurse in 2020. Elea's consults combine both her nursing and behaviour knowledge, taking a special interest in internal factors contributing to behaviour. Within the behavioural history, subtle physiological indicators can be identified, and evaluating these alongside the behavioural concerns, further investigations can be considered with the referring Veterinary Surgeon. 

Alongside Ali's experience, qualifications, reputation and 19 years of experience, we offer a comprehensive service for all behavioural concerns, no matter how small or big. 

Purpose of a behaviour consult:

• Identify and understand the motivation for the presenting behavioural concerns, why they have developed, and how to avoid them worsening or creating future problems.
• Provide initial management advice to relieve stress and/or safety concerns to both your pet/s, your family, and/or the public.
• Provide advice that is ethical, practical, transparent and tailored to your needs and the needs of your individual dog.
• Help you to create environments that set your pet up to succeed, in order to help them to make the right decisions.
• Help you to understand how, why and what your pet is communicating with you.

Only positive reward-based methods are used ensuring the highest standards of animal welfare and allowing people to learn how to communicate with their pets, without the need for force.

Behavioural Services include: 

Behaviour first aid consults - £70, 1 hour - Run from Bradley Stoke Hospital

• Provide initial management advice to relieve stress and/or safety concerns to both your pet/s, your family, and/or the public.
• Assess patients' history, looking at factors influencing behaviour, and how to reduce triggers.
• Understanding your pet's behaviour.
• Internal influences are assessed, and recommendations to the Veterinary Surgeon for further investigations if indicated.

Behaviour packages:

Dog Package:

• 2-2.5 hour consultation at client's home, written report/plan, vet liaison and support, and 6 months phone/email support - £400* 
• Additional follow-up visits - £80 per hour* 
• Package of x3 1-hour practical visits - £200* 

Cats:

• 1.5-2 hour consultation at client's home, written report/plan, vet liaison and support, and 6 months phone/email support - £360* 
• Additional follow-up visits - £50 for up to 1 hour* 

 
*Mileage and travel time cost

Mileage is charged in banding from a return journey from Bradley Stoke Hospital (Postcode BS32 9DT). 

Please note: Travel time is restricted to 1 hour. 

Please contact us to discuss travel cost.

Phone/email support:

Within the packages, WhatsApp and email support is offered on Thursdays and Fridays each week.

The phone is regularly checked on these days, however a reply cannot be guaranteed, and will not be answered after 6pm.

In the case of a behavioural emergency, a message should be left, and you will be contacted back as soon as possible.

Evening/Weekend Visits

If you require a visit after 3pm, or a weekend visit, it will incur an additional £60 fee. 
 
PLEASE NOTE: Referrals must come directly from a Veterinary Surgeon/Practice, we are unable to book consultations directly through the client as all referrals must be Vet led. Please contact your vets if you would like to book a consultation.

Veterinary acupuncture is a form of alternative medicine in which thin needles are inserted into certain points on an animal's body to stimulate natural healing and reduce pain.

Trained vets use their knowledge of animal anatomy to apply acupressure techniques, identify certain points, and treat various ailments such as musculoskeletal issues, disorders, and dysfunctions.

Should you feel your pet may benefit from acupuncture, please speak to your regular vet. Alternatively, if your pet has already been referred to Rowe Referrals, please contact us via 01454 521000 should you have any questions.